FAQ

Frequently Asked Questions


I don't know my nail sizes. How do I know what size set to order?
Before ordering the designs you like, you can refer to our sizing guide or purchase a sizing kit.

How long do the nails last?

The longevity of your set will depend on both the preparation prior to application and the care you take while wearing your nails. Your set can last up to 10 days and up to 14 with occasional glue touch ups.

The nails are reusable if you remove residue after each use with alcohol. Do not soak in acetone or nail polish remover.

How long does it take to ship?

Please allow up to 2 weeks to receive your order. We do not offer express or rush delivery.

How do I return or exchange my order?

Due to health and sanitation concerns, the nature of our product dictates that all sales are final. Please ensure you are ordering the correct sizes by using our sizing chart or ordering a sizing kit.

My package is lost or damaged. What can I do?

Unfortunately, once a package leaves our hands, transit and delivery are out of our control. For lost or damaged packages, you must file a claim with the USPS. You will need the sender's address:

Tipped by a Rose
PO Box 12653
Tallahassee, FL  32317

Do you accept custom orders?

Not at the moment.

Do you ship internationally?

Not yet. Keep checking!